Refund/Account Credit/Transfer Policy
The HJGT has a NO refund policy on all Memberships and Event Registrations purchased. The following Account Credit policy has been issued for Event Registrations only. Before withdrawing from a tournament please review our policies. All WD requests must be submitted via email to firstname.lastname@example.org. Your email will be returned within 48 hours. In the email please include the player’s name, reason for WD, and which option below you would like to choose. Please note that WD’s cannot be accepted over the phone and must be in writing. No exceptions will be made for any reason.
- Requests for Account Credit that are received prior to 13 days before the first round will be honored minus a $25 administration fee.
- Requests for Account Credit that are received between 12 – 7 days before the first round will be honored minus 50% of the entry fee.
- A transfer may be requested up until 7 days prior to the first round. Please note that you must transfer your entry fee to a tournament of equal or lesser value or you will be charged the remainder of the balance. Participants are limited to one transfer per calendar year.
- No credits or transfers will be issued if a participant cancels their entry 6 days or less prior to the first round. No exceptions will be made.